Strategic Advisor, Customer Care, Seattle City Light
Bahiru G. Egziabiher is a strategic advisor in customer care for Seattle City Light.
His responsibilities include managing customer-enabling programs: Seattle MeterWatch and the Green Button. He led Seattle City Light’s effort in adopting, implementing and certifying the Green Button Initiative.
He leads the vision of customer engagement and value optimization associated with smart technologies that empower customers and business stakeholders with value.